Legal & Privacy

This Legal & Privacy page explains the terms that apply to your use of the Cole Asset Management website, how we handle personal information, and how we use cookies and similar technologies.

If you do not agree with these terms, please do not use the website.

  • 1. About us

    This website is operated by Cole Asset Management (referred to as Cole Asset Management, we, us, or our).

  • 2. Website use and content

    • 2.1 Informational purpose only

      The information on this website is provided for general informational purposes. It does not constitute investment, legal, tax, or accounting advice, and it should not be relied upon as a substitute for professional advice tailored to your circumstances.

    • 2.2 No offer or solicitation

      Nothing on this website is an offer to sell, or a solicitation of an offer to buy, any security, product, or service in any jurisdiction where such offer or solicitation would be unlawful.

    • 2.3 No guarantee of outcomes

      Investing involves risk, including the possible loss of principal. Any examples, commentary, or general market observations are provided for context only. Past performance is not indicative of future results. There is no assurance that any strategy, approach, or objective will be achieved.

    • 2.4 Accuracy and availability

      We aim to keep website information current and accurate, but we do not warrant that the content is complete, error-free, or up-to-date. We may update, modify, suspend, or remove website content at any time.

    • 2.5 Third-party links

      This website may contain links to third-party sites. We do not control those sites and are not responsible for their content, security, or privacy practices.

    • 2.5 Third-party links

      This website may contain links to third-party sites. We do not control those sites and are not responsible for their content, security, or privacy practices.

  • 3. Intellectual property

    All website content, including text, graphics, logos, images, and layout, is owned by or licensed to Cole Asset Management and is protected by applicable intellectual property laws.

    You may view and print pages for your personal, non-commercial use. You may not reproduce, distribute, modify, republish, or create derivative works without our prior written consent.

  • 4. Limitation of liability

    To the maximum extent permitted by law, Cole Asset Management will not be liable for any loss or damage arising from, or related to, your use of this website, including any reliance on information presented on the site, any inability to access the site, or any viruses or harmful components.

    Nothing in this page limits liability where it cannot be limited under applicable law.

  • 5. Privacy

    • 5.1 What we collect
      We may collect the following categories of personal information when you use the website or contact us:

      • Contact details such as name, email address, phone number, and country or region
      • Inquiry information you submit via forms or email, including message content and attachments
      • Technical data such as IP address, device type, browser type, operating system, referring pages, and basic usage data
      • Cookie and tracking data as described in the Cookies section below

    • 5.2 How we use personal information
      We use personal information for the following purposes:

      • To respond to inquiries and provide requested information
      • To evaluate and administer onboarding requests and client service requests
      • To operate, maintain, secure, and improve the website
      • To communicate about services you request, and where permitted, to send updates
      • To comply with legal and regulatory obligations, and to prevent fraud or misuse

    • 5.3 Legal bases for processing
      Where the GDPR applies, we process personal information under one or more lawful bases, including:

      • Consent, for example, where you opt in to non-essential cookies or marketing communications
      • Contract, for example, where processing is necessary to take steps at your request or to provide services
      • Legitimate interests, for example, operating and securing the website, improving services, and responding to business inquiries, provided your interests and rights do not override those interests
      • Legal obligation, where we must comply with applicable laws or regulatory requirements

    • 5.4 Sharing personal information
      We may share personal information with:

      • Service providers who help us operate the website and business systems (for example, website hosting, email, form processing, analytics, and security)
      • Professional advisors (legal, compliance, audit) as necessary
      • Authorities or regulators where required by law or in response to lawful requests
      • Successor entities in connection with a corporate transaction, subject to appropriate safeguards

      We do not sell personal information.

    • 5.5 International transfers

      Your personal information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for cross-border transfers.

      If personal information is transferred outside the People’s Republic of China, we will handle it in accordance with applicable requirements, which may include providing notice to the overseas recipient and obtaining separate consent where required. Where GDPR applies, we use appropriate transfer safeguards when required.

    • 5.6 Data retention

      We retain personal information only as long as necessary for the purposes described in this page, including responding to inquiries, providing services, meeting legal requirements, and resolving disputes. Retention periods vary based on context and legal obligations.

    • 5.7 Security

      We use reasonable administrative, technical, and physical measures designed to protect personal information. No website or system can be guaranteed secure.

    • 5.8 Your rights
      Depending on your location and applicable law, you may have rights such as:

      • Access to personal information we hold about you
      • Correction of inaccurate information
      • Deletion of information in certain circumstances
      • Restriction of processing in certain circumstances
      • Objection to processing in certain circumstances
      • Data portability in certain circumstances
      • Withdrawal of consent where processing is based on consent

      To exercise these rights, please contact us. We may need to verify your identity before we can respond.

  • 6. Cookies and similar technologies

    • 6.1 What cookies are

      Cookies are small text files placed on your device. They help websites function, remember preferences, and provide usage insights.

    • 6.2 Types of cookies we use

      • Strictly necessary cookies: required for core site operation and security
      • Preferences cookies: remember choices such as language or region, if enabled
      • Analytics cookies: help us understand site usage and improve performance
      • Marketing cookies: used to measure campaigns or personalize content, if enabled

      Where required under the ePrivacy rules, we request consent for non-essential cookies before they are set.

    • 6.3 Managing cookies

      You can control cookies in your browser settings, including deleting stored cookies. However, if you disable cookies, some site features may not work as intended.

  • 7. Communications and marketing

    If you request information, we may contact you about your inquiry. Where required by law, we will obtain consent before sending marketing communications. You can opt out of marketing at any time by using the unsubscribe link (if provided) or by contacting us.

  • 8. Changes to this page

    We may update this page from time to time.

  • 9. Contact

    For privacy or legal inquiries, contact us.

  • 10. Governing law and jurisdiction

    This Legal & Privacy page, and your use of this website, are governed by the laws of the People’s Republic of China. Any dispute arising out of, or in connection with, this page or the website will be submitted to the competent courts in the People’s Republic of China.